How many customers are you losing on hold?

14 06 2007

Did you know that over 70% of all business put their customers on hold.

Now be honest with yourself its the only way to make things better and don’t minimize it.

The way to make sure you don’t lose customers out of bored or frustration of being on hold is simple. Keep them entertained so they forget they  you are essentially wasting their time with this useless activity.The worse things is silence give them time to think about how aggitated they are. The best thing is LAUGHTER do a joke reel (clean) or funny commercials something that will make teir mood better after your done ignoring them(that’s how they feel even though that’s probrably not what you were doing) . So go get creative.

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