Another great question to build customer appreciation

13 01 2010

How can I use this problem to build customer loyalty ? Mike Bausch– the sales and marketing executive that helped build fedex.


Have you taken this sales tool for granted lately?

1 01 2010

Your website–you know that thing that sells for you when your sleeping or off doing other things. Most people feel that they can just put it out there and thats it. NO!!! You have to check on it everyday . Look at it from an outside perspective– like your a customer not the owner– Do all the links work and are still relevant? If you have a store front change the format pictures, layout a little or even figure out way to make the ordering process even easier for your customers (think Apple App easy). Just remember your website only ¬†works as hard as you do to keep it quick, fast, relevant to keep it going your business. Remember –It’s not a static object even though it may feel that way when you are doing the backend work to it.